EDELLENCE / AI AGENT TESTING

Test whether the agent can complete the task, not just produce an answer.

EDELLENCE provides AI agent testing, LLM evaluation and MCP testing for systems that retrieve context, select tools, call external services and adapt their behaviour across non-deterministic workflows.

QUALITY ENGAGEMENT
01Task success
02Grounding
03Tool behaviour
04Reliability drift

Focused on evidence your product and engineering teams can use.

AI quality needs evidence that remains useful when the same input can produce different answers.

Traditional assertions are still useful around APIs, schemas and deterministic boundaries, but they cannot explain whether an agent chose the right plan, used the right evidence or recovered from a failed tool call.

We build evaluation systems around real tasks, expected behaviour and operational constraints. That combines curated datasets, structured rubrics, deterministic contract tests and production signals for quality, latency, cost and reliability.

AI agent testing across behaviour, context, protocols and production constraints.

We turn subjective review into repeatable evaluation without pretending probabilistic systems can be reduced to one exact expected string.

01 / BEHAVIOUR

Agent task evaluation

Measure whether the system reaches a useful, correct and policy-aligned outcome across representative tasks.

  • Task-success criteria and rubrics
  • Golden, adversarial and edge-case datasets
  • Plan and step evaluation
  • Regression across prompts and models
02 / CONTEXT

RAG & grounding quality

Validate retrieval, evidence use and the relationship between sources and generated output.

  • Retrieval relevance and coverage
  • Groundedness and citation checks
  • Missing, conflicting and stale context
  • Chunking and ranking change regression
03 / TOOLS

Tool use & MCP testing

Test contracts and behaviour across clients, models, MCP servers, tools and external services.

  • Tool schema and argument validation
  • Authentication and permission boundaries
  • Multi-server routing and interoperability
  • Timeout, partial failure and recovery
04 / OPERATE

Reliability, latency & drift

Track the operational qualities that determine whether an AI feature remains usable after launch.

  • Latency and cost budgets
  • Rate limits and dependency failures
  • Model and prompt-change comparison
  • Production evaluation signals
PROBABILISTIC RISK

The demo works, but the team cannot explain when it will fail.

A few successful conversations do not establish repeatability across tasks, contexts, tools, models and operating conditions.

  • Subjective manual review
  • No representative evaluation set
  • Tool failures hidden inside final output
  • Prompt or model changes without regression evidence
EVALUATION OUTCOME

A measurable definition of useful behaviour.

Teams can compare releases, diagnose failure categories and make changes with evidence instead of intuition alone.

  • Task-based quality criteria
  • Repeatable evaluation runs
  • Visible tool and protocol failures
  • Release and production quality signals

A practical route from uncertainty to reliable evidence.

We adapt the depth and sequence to your product, team and release pressure while keeping priorities and decisions visible.

01

Define the jobs and risks

We identify user tasks, expected outcomes, unacceptable behaviour, dependencies and operational constraints.

02

Build the evaluation model

We create datasets, rubrics, deterministic assertions and scoring that reflect how the system creates value.

03

Exercise context and tools

We test retrieval variation, tool selection, MCP contracts, permissions, timeouts and multi-step recovery.

04

Integrate regression evidence

We compare prompt, model, context and tool changes in CI or repeatable release evaluation runs.

What teams usually want to know first.

How is AI agent testing different from traditional software testing?

Traditional tests remain important for deterministic boundaries. Agent testing adds task-based datasets, behavioural rubrics, statistical comparison and evaluation of planning, context and tool use where exact output is not stable.

What does MCP testing cover?

MCP testing can cover tool and resource schemas, authentication, client-server compatibility, multi-server routing, tool selection, malformed responses, timeouts, partial failure and recovery behaviour.

Can you evaluate different models or prompts?

Yes. A stable evaluation set makes it possible to compare prompt, model, retrieval and tool changes against the same task and quality criteria, including latency and cost constraints.

Do you provide AI safety testing?

We test product-specific safety boundaries, permissions, adversarial cases and failure handling. Highly regulated or specialised model-security assessments may require additional domain experts.

Turn agent behaviour into evidence your team can compare.

Bring us the task, workflow or MCP integration that is difficult to trust. We will help define, evaluate and automate the signals that matter.

Book a QA Consultation